OpenAI has introduced new personalization settings for ChatGPT, allowing users to directly adjust the chatbot’s level of enthusiasm, warmth, and even emoji usage. These controls, accessible via the “Personalization” menu, offer three options: “More,” “Less,” or “Default.”
Customizing Chatbot Tone
The update builds upon existing tone customization features added in November, which included preset styles like “Professional,” “Candid,” and “Quirky.” Now, users can fine-tune the chatbot’s demeanor beyond these broad settings.
This matters because consistent and predictable AI behavior is crucial for trust and usability. Previous attempts at tone adjustments haven’t been smooth. OpenAI had to roll back an update earlier this year after users complained that ChatGPT was too eager to please. Later, the company made GPT-5 “warmer” after complaints about it being cold and robotic.
Why This Matters
The ability to control enthusiasm levels can impact how people perceive and interact with the AI. A more reserved tone may be preferable for professional tasks, while a warmer approach could be better for casual conversations or creative brainstorming.
OpenAI’s move signals an effort to provide users greater agency over AI interactions, acknowledging that one size doesn’t fit all when it comes to conversational style.
The adjustments also extend to formatting, giving users control over ChatGPT’s use of headers and lists. This level of granular control is uncommon in current AI chatbots and could set a new standard for personalization in the field.
The takeaway: OpenAI is responding to user feedback by making ChatGPT more adaptable, aiming to strike a balance between helpfulness, efficiency, and a natural-feeling conversational experience.
